Cancellation and Refund Policy

  1. In the event that our parent organization, Enhanced Recovery and Wellness, LLC cancels a scheduled training date or professional development consultation, we will refund all registration fees paid by participants in full.
  2. In the event Enhanced Recovery and Wellness, LLC reschedules a training date or professional development consultation, registered participants have the option to transfer to the new training date at no charge or request a full refund of registration fees paid.  
  3. In the event you need to cancel your facility training registration, a refund minus a travel and lodging fee of $3,000 is provided with at least 30 days notice of cancellation prior to the training start date. All cancellations must be submitted by email to info@enhancedrecoverywellness.com at least 30 days prior to the training start date. For example, a live facility training scheduled on May 1 would need to submit a cancellation request by April 1.
  4. Refunds will not be processed for cancellations received within 30 days of the scheduled training start date. Cancellation requests received within 30 days may choose to transfer to a later training date rather than forfeit registration fees. Please note, there is a strict no refund policy on transferred registrations. 
  5. Refunds will not be processed for livestream, virtual, or hybrid trainings, webinars, or events due to the online nature of the program(s) and immediate access to training materials.
  6. If you are not satisfied with your purchase for any reason, every effort will be made to replace your purchase with a product or service of equal value.